Get in Touch

FAQs

Can I get a quote before placing an order?

Yes. You can request a quotation for any product or service through our sales team. We will provide pricing based on your requirements and quantity.

Do you help with installation and setup?

Yes, we provide installation and setup services for selected products, especially enterprise and server solutions, to ensure everything runs correctly from the start.

How do I know which product is right for my business?

Our team can guide you based on your needs, budget, and use case. Use the form above to reach out.

What should I do if a product I received has an issue?

If you receive a faulty or incorrect product, contact our support team immediately. We will assess the issue and guide you through repair, replacement, or return options.

How long does delivery usually take in Mauritius?

Delivery times depend on stock availability, but most orders are processed quickly and delivered within a short timeframe across Mauritius. You will be informed of the exact timeline when your order is confirmed.

Do you support bulk or corporate purchases?

Absolutely. We regularly work with businesses and institutions, offering bulk pricing, tailored solutions, and ongoing account support.

Do you keep products in stock or are they ordered on request?k here to edit

We maintain stock for selected products, while others can be sourced on request. Availability will be confirmed at the time of enquiry.

Can you source products that are not listed on your website?

Yes. If you’re looking for a specific product, our team can help source it through our network of global partners.

Do your services come with a service guarantee?

Yes, selected services such as repairs and support are backed by service commitments to ensure reliability and timely delivery.

How can I track the status of my service or repair?

You can contact our support team at any time for updates. We keep clients informed throughout the service process.

Support

Frequently Asked Questions

Linxia is an authorised distributor of leading brands including Dell, Huawei, Canon, TP-Link, and more across IT, Consumer Electronics, and Home Appliances.

You can submit a service request through our online form. Simply select the service type, fill in your device details, and our team will follow up within one business day.

Our NBD Repair service guarantees that eligible devices are diagnosed, repaired using OEM-certified parts, and returned to you by the next business day — minimising downtime for your business.

Yes. If you're interested in becoming an authorised reseller, please reach out via our contact form or service request page and our team will get back to you with the next steps.

We are based at Harel Mallac Compound, Pailles Junction Road, Port Louis 11221, Mauritius. Our offices are open Monday to Friday, 08:15–16:45.

You can reach us by phone at +230 405 7400, by email at marketing@linxia.mu, or by filling in the contact form on this page. We aim to respond to all enquiries within one business day.